Returns Policy
You must contact us before doing a return: sales@readyformatchday.com
If you wish to return goods to us because they are faulty or mis-described:
- At our discretion we may arrange collection of the goods at our cost.
- We may require photo evidence if faulty/ damaged
- We will attempt to replace FOC or raise a credit depending on stock levels
If you return the Goods for any other reason, we will credit the price of the Goods.
- Goods must be undamaged, in original packaging, free of tags/ stickers/ barcodes etc added after we shipped them.
- Returns will be at the customers own cost
- At our discretion we may deduct a handling charge of 10% of the price paid for the Goods.
Any goods returned without authorisation may be liable to a handling charge
Credits for delivery charge are purely at the discretion of Ready For Matchday
Credit time scales are dependent on how busy our Returns and Accounts departments are. Typically, it is 1-4 weeks from when we receive the product.
All customers will have 30 days from the date they received their order to return the goods
All customers must contact us within 5 days if there is anything wrong with their order. IE: Faulty/Damaged.
Shipping
We can ship to virtually any address in the UK. Note that there are restrictions on some products. We do not ship to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.